Third-Party Suppliers Continue to Overcharge Massachusetts Electricity Consumers: In 2024, by $81 Million
In 2024, third-party “competitive” electric suppliers increased residential electric rates by $80.7 million, according to data from the Energy Information Administration and Massachusetts Department of Public Utilities.
We are reporting here a continuation of a pattern in which retail electricity suppliers who sign up individual customers greatly overcharge them compared to what the customers would pay if they received supply service from either their utility (Eversource, National Grid, or Unitil) or their municipal aggregation if it was available.
These companies did this by signing up residential customers, often by promising to lower their electric bill, and then charging their customers an average of 2.1 cents more per kilowatt-hour (kWh) than customers would have paid had they stayed on either their utilities’ basic service rate or their community’s municipal aggregation program (if it had one).